24/7 Telephone Ticket Logging
If you cannot access the internet you may ask for assistance and log a ticket over the phone. This should only be used if you cannot access the internet and has been down for 24 hours or more.
Please call 0845 00 44 363 and press option 3
Please be aware that calls are charged at 4ppm from a BT landline and calls from mobile and other operators may vary.
Backup Dialup
0845 123 2063
User: allfastaccess | Password: pass
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